To ensure that home medical care is not interrupted as much as possible even in the event of a disaster.
Hohoemi Home Medical Care Clinic is available even in emergencies such as large-scale earthquakes, typhoons, heavy rain, power outages, communication failures, and infectious disease outbreaks. In order to continue home medical care and achieve early recovery while protecting the safety of patients, families, and staff, We have a business continuity plan (BCP) in the event of a disaster.
Hohoemi Home Medical Care Clinic
1355-6 Nishimochida, Aira City, Kagoshima Prefecture
Home medical care, house calls, 24-hour service
Our clinic’s BCP concept
BCP is a plan to continue important medical care and recover quickly even if normal medical treatment becomes difficult due to a disaster or accident. Our clinic focuses on protecting the lives, livelihoods, and pain relief of patients receiving home medical care.
After confirming the safety of our staff and their families, we will decide whether it is reasonable for them to gather and continue medical treatment.
Priority will be given to those with a high need for continued medical care, such as home oxygen, ventilators, terminally ill patients, and critically ill patients.
Allocate personnel, vehicles, medicine, communications, and medical equipment according to the level of emergency.
We aim to create a system that supports the entire region by collaborating with visiting nursing, pharmacies, hospitals, fire departments, government, and nursing care facilities.
BCP specialized for home medical care
In home medical care, patients may become isolated in their homes or facilities in the event of a disaster, or oxygen and medical equipment may become unavailable. There are risks such as drug shortages and home-visit medical care and home-nursing temporarily becoming difficult. At our clinic, we not only continue outpatient treatment, but also confirm the safety of patients receiving home treatment, make emergency house calls, adjust drugs, oxygen, and medical materials, We place emphasis on continuing end-of-life care.
Confirming the safety of patients at home
In the event of a disaster, we will determine the priority of safety confirmation and support based on the degree of medical dependence and lifestyle background.
Continuation of drugs and medical materials
In collaboration with pharmacies, visiting nurses, and nursing care facilities, we support the continued use of drugs, sanitary materials, and medical equipment.
Multi-professional/regional collaboration
We will work with related organizations during normal times to create a system that will not leave us alone in the event of a disaster.
Features of our clinic: BCP that connects electronic medical records, the hospice support vehicle, and regional collaboration
Our clinic’s BCP is designed not only to be kept as a document, but also to link the medical care system in normal times with actions in times of disaster.
Priority response using electronic medical record information
At our clinic, we use the information we know about patients’ medical dependence and support status through daily medical care to confirm their safety and make house calls in the event of a disaster. In case electronic medical records cannot be used, the hospital has established a backup method for important information.
Using the hospice support vehicle
A hospice car not only provides home medical support during normal times, but also provides emergency house calls, transports medical equipment, and other services during disasters. It is positioned as a medical resource that can be used for pain relief, end-of-life support, etc.
Basic flow during disasters
In the event of an actual disaster, the hospital director or designated person in charge will determine the medical care system according to the damage situation, road conditions, communication situation, and staff gathering situation.
The safety of patients, families, and staff is our top priority.
Check buildings, vehicles, communications, electricity, water, medical equipment, and road conditions.
We will confirm the safety of patients and respond to patients with a high need for continued medical care.
Performs house calls, telephone calls, medication adjustment, and coordination with visiting nursing, pharmacies, and hospitals.
Main risks assumed
| Classification | Assumed risks | Our clinic’s preparations |
|---|---|---|
| Natural disaster | Earthquakes, typhoons, heavy rain, floods, landslides, volcanic eruptions, etc. | Establishment of disaster response headquarters, decision to continue medical treatment, reorganization of visiting routes, cooperation with related organizations |
| Lifeline failure | Power outage, water outage, communication failure, fuel shortage | Priority confirmation of patients using home oxygen and medical equipment, alternative means of communication, vehicle and fuel management |
| Medical continuity risk | Drug shortage, medical material shortage, difficulty in visiting, suspension of end-of-life care support | Sharing information with pharmacies, visiting nurses, hospitals, and nursing care facilities, and prioritizing emergency house calls |
| Information system failure | Electronic medical records stopped, communication cut off, recording difficult | Backup of important patient information, paper record management, record organization after recovery |
| Infectious disease epidemic | Staff shortage, visitor restrictions, lack of protective equipment | Infection control, PPE management, arrangement of visit priorities, supplementary use of telephone/online, etc. |
Request to patients and families
During a disaster, telephone connections may be difficult, roads may be impassable, and visit times may change substantially. People using home oxygen, ventilators, suction equipment, or essential medicines including narcotic medicines should check backup power, remaining medicine supplies, emergency contacts, evacuation destinations, and support persons in advance.
- Please check your medication well in advance, not just before it runs out.
- If you are using home oxygen or medical equipment, please check with your provider, visiting nurse, or our clinic about what to do in the event of a power outage.
- If you need to evacuate, please check in advance your evacuation destination, means of transportation, and who can accompany you.
- In the event of a disaster, regular visits may be postponed or changed in order to treat patients in order of urgency.
Creating a BCP is not the end.
At our clinic, we regularly review our BCP and make improvements based on training and actual response results. In order to create a plan that can truly be used in the event of a disaster, we will continue to confirm within the hospital, collaborate with related organizations, and inspect stockpiles and materials and equipment.
Review of plan
Update the BCP according to changes in the medical system, patient composition, regional cooperation, and equipment.
In-hospital training
We conduct training assuming safety confirmation, electronic medical record suspension, power outage, emergency house calls, etc.
Materials and equipment inspection
Regularly check medical materials, drugs, protective equipment, communication equipment, vehicles, etc.
This page is intended to inform the local community of our clinic’s basic policy in the event of a disaster. Information on individual patients, staff contact networks, detailed dispatch criteria, details of partner organizations, etc. are not disclosed for safety management and protection of personal information.
Contact in case of disaster/emergency
In a life-threatening emergency, first call 119 in Japan. Patients receiving our home-visit medical care and their families should also contact the main number below, in addition to their usual emergency contact method.
Hohoemi Home Medical Care Clinic
FAX：0995-55-8883
Address: 1355-6 Nishimochida, Aira City, Kagoshima Prefecture
Last updated: May 2026 Hohoemi Home Medical Care Clinic
Translation for reference. Please consult the Japanese original; linked documents and embedded posts may be in Japanese.